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🔒 We NEVER sell your data. Your conversations, your memories, your story — they stay yours.
1. DATA WE COLLECT
We collect the following information to provide and improve your experience:
- Personal Information: Full name, email address, age (for age verification purposes)
- Companion Configuration: Companion name, gender, relationship type, selected traits, intensity level
- Usage Data: Conversation logs (anonymized for quality improvement), feature usage patterns
- Technical Data: IP address, browser type, device information
2. HOW WE USE YOUR DATA
- To create and personalize your AI companion
- To verify you are 18 years or older — age is collected and verified to ensure compliance with our age restriction policy
- To improve service quality and AI responses
- To send important account notifications (verification, security alerts, policy updates)
- To enforce our Terms of Service and prevent abuse, including underage usage
3. DATA SHARING & THIRD PARTIES
✅ WE DO NOT — Sell your personal data to third parties — EVER
✅ WE DO NOT — Share your conversation history with advertisers, marketing companies, or data brokers
✅ WE DO NOT — Transfer your data to unauthorized third parties for any commercial purpose
4. DATA SECURITY
We implement industry-standard encryption and security measures. Passwords are stored using secure hashing. Regular security audits are conducted to protect your information.
5. DATA RETENTION
- Account data is retained while your account is active
- Underage accounts: If we discover an account belongs to someone under 18, all data is immediately and permanently deleted within 24 hours
- You may request account deletion at any time, which will remove all personal data within 30 days
- Anonymized usage data (with no personal identifiers) may be retained for research and improvement purposes
6. AGE RESTRICTION & CHILDREN'S PRIVACY
This service is strictly for individuals 18 years of age and older. We do not knowingly collect, use, or store data from individuals under 18.
If we become aware that a user is under 18, we will:
- Immediately terminate the account
- Permanently delete all associated data
- Block future registration attempts from that email/identifier
Parents or guardians who believe a minor has created an account should contact us immediately at privacy@seektra.ai